WEBSITE PRIVACY
WHAT PERSONAL INFORMATION WE COLLECT ON OUR WEBSITES
You do not have to give us any personal information in order to use most of the website.
However if you wish to contact us about a product or service via our enquiry form, request more information or volunteer feedback we may collect the following personal information from you:
- Name, phone number and
- email address
When we request information from you, a statement will appear near or next to that part of the website, where the capture of data occurs, explaining what we need your data for and with a reference to this privacy statement.
In addition, we may automatically collect information about the website that you came from or are going to by using a third party service – Google Analytics. We also collect information about the pages of this website that you visit, IP addresses, the type of browser you use and the times you access this website. This information is only processed in a way which does not identify anyone.
We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
SOCIAL MEDIA
If you send us a private or direct message via social media the message will be stored for 3 months. It will not be shared with any other organisations.
HOW WE WILL USE YOUR PERSONAL INFORMATION
The personal information we collect via our website allows us to:
- Respond to your enquiry
- Provide information on the products and services we offer
- Administer our website and provide customer services
- Meet legal, regulatory and compliance requirements
- Gather management information to form statistical and trend analysis
- Communicate with you
- Contact you about our products and services, which we think might be of interest to you (where we have the appropriate permissions to do so).
MARKETING COMMUNICATIONS
Provided you have given us the appropriate permissions, we may from time to time contact you by email or telephone or post about our products and services that may be of interest to you.
If at any point, you would like to opt-out of receiving marketing communications from us please email us, stating your preferences, at info@animoassociates.com. All your personal data stored will be deleted entirely from our system.
WHERE YOUR PERSONAL DATA IS HELD
Any information obtained via our website, is held electronically at 2nd Floor, De Burgh House, Wickford, SS12 0FD. If requested, all the personal data we hold can be disclosed to you. Should we discover that our data has been breached you will be notified within 72 hours.
THIRD PARTIES
We do not sell, trade or rent your information to other parties. We may employ the services of third party service providers to help us in certain areas, such as website hosting, maintenance and print. In some cases, the third party may receive your information. However, at all times, we will control and be responsible for the use of your information.
We may disclose your information if required by law for information such as a court order, witness summons, or complaint from governmental authorities.
COOKIE USE
Cookies are pieces of data that are often created when you visit a website and are stored in the cookie directory of your computer either temporarily or permanently. We only use cookies to measure how you interact with our site; this does not include any personal information and remains anonymous.
LINKS
Our website may contain links to other websites. This privacy statement applies only to our web site. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your personal information.
DATA PROCESSING ASSURANCE
Animo will ensure, by way of training or otherwise, that staff carry out their tasks in a way that will ensure compliance with data protection laws. Each member of staff shall have access to this Policy and shall have an obligation to comply with it.
Animo will comply with data protection obligations in accordance with its service agreement, including, where appropriate, a data processing agreement.
The Business shall periodically review this Policy and other policies to ensure that they continue to comply with the relevant legal requirements.
HOW TO CONTACT US
If you have any questions about this statement or your personal information, please contact us on info@animoassociates.com.
